Careers

$500 sign on bonus available 

PURPOSE/FUNCTION/SUMMARY (TRAINING NEEDS)

As our Architectural Sales Engineer, you will play a crucial role in generating revenue for the company by proactively reaching out to potential customers, understanding their needs and effectively communicating how our products can meet those needs. Must be a highly organized individual who understands the entire sales process and can adapt in a dynamic work environment.

ESSENTIAL FUNCTIONS

• Identify and target potential customers to drive new business.
• Develop and maintain meaningful professional relationships with customers.
• Follow through on customer leads generated from trade shows and internet.
• Understands and demonstrates product knowledge and keeps current with knowledge.
• Stays current on industry trends and competitors to effectively position the company’s offerings.
• Knowledge of CRM to manage and organize customer information, track interactions and ensure accurate record keeping.
• Work closely with members of sales, marketing and other departments to optimize sales strategies and achieve overall business goals.
• Ability to adapt with a sense of urgency to changing demands.
• Capable of handling multiple projects/priorities simultaneously.
• Provide customers with quotes and proposals.
• 30 – 40% travel to attend trade shows and visit customers.
• Other duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

• Education/Training:  Bachelor’s Degree in Business Administration and/or Industrial Technology required.
• Experience/Skills:  Experience in machinery sales or the roofing / metal components / precision fabricating industry or equivalent experience is key.
• Proficiency in Microsoft Office software.  Strong communication skills, highly organized, detail oriented, good time management, and interpersonal skills are required.
• Knowledge of manufacturing/machining environment is preferred.

Entry Level Service Technician-$500 sign on bonus available 

We are looking for someone who is just finishing their Mechatronics courses and is ready to join our team:

We will train for 4-6 months, then the service technician will travel with another service technician to learn how to install new machines.

ESSENTIAL FUNCTIONS

Verifies that all service meets customer specifications and is in accordance with Company quality standards.

1. Serves new/existing customers by analyzing work orders, conducting tests, investigating complaints, and resolving problems.
2. Planning daily travel schedule.
3. Establishes service by analyzing requirements; ordering and gathering components and parts; completing installation; performing acceptance tests.
4. Maintains rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; recommending system improvements.
5. Keeps equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, calling for repairs.
6. Documents service and installation actions by completing forms; reports; logs and records.
7. Maintains customer confidence by keeping service information confidential.
8. Updates job knowledge by participating in educational opportunities, reading professional publications.
9. Accomplishes operations and organization mission by completing related results as needed.
10. Around 70% of the time travel to job sites with the United States and occasionally Canada and Mexico.

Installation and Service Technician-$500 sign on bonus available 

ESSENTIAL FUNCTIONS

Serves customers by installing and servicing machinery and equipment.

Verifies that all service meets customer specifications and is in accordance with Company quality standards.

1. Serves new/existing customers by analyzing work orders, conducting tests, investigating complaints, and resolving problems.
2. Planning daily travel schedule.
3. Establishes service by analyzing requirements; ordering and gathering components and parts; completing installation; performing acceptance tests.
4. Maintains rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; recommending system improvements.
5. Keeps equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, calling for repairs.
6. Documents service and installation actions by completing forms; reports; logs and records.
7. Maintains customer confidence by keeping service information confidential.
8. Updates job knowledge by participating in educational opportunities, reading professional publications.
9. Accomplishes operations and organization mission by completing related results as needed.
10. Around 70% of the time travel to job sites with the United States and occasionally Canada and Mexico.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

1. Education/Training: Mechatronics or equivalent.
2. Experience/Skills: Strong background in reading electrical schematics and electronics troubleshooting.  Must be able to work independently with little to no supervision.   Analyzing information; using judgment; developing and maintaining client relationships; equipment maintenance; strong written and verbal communication; quality focus; results driven; supply management.

Highly organized individual with technical product knowledge to manage multiple incoming sales calls and emails.

ESSENTIAL FUNCTIONS

• Understands and demonstrates product knowledge and keeps current with knowledge.
• Understands the entire sales process.
• Ability to adapt with a sense of urgency to changing demands.
• Develops meaningful professional relationships with customers.
• Capable of handling multiple projects/priorities simultaneously.
• Provide customers with quotes and proposals.
• Accurately enter sales orders in database.
• Processes return authorizations.
• Travel to 3 or 4 trade shows annually is required.
• Other duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

• Education/Training:  High School Diploma or equivalent required.
• Experience/Skills:  Proficiency in Microsoft Office software.  Strong communication skills, highly organized, detail oriented, good time management, and interpersonal skills are required.  Experience in manufacturing/machining environment is preferred.

$500 sign on bonus available 

We are looking for a dynamic and dedicated Inside Sales Customer Support individual to join our team. In this role, you will manage customer interactions, drive sales, and provide exceptional service to ensure customer satisfaction and loyalty. The ideal candidate will be a highly organized, proactive communicator with a passion for helping customers and a knack for sales, adept at managing multiple incoming sales calls and emails.

While manufacturing, customer service, or sales experience is preferred, we are willing to train the right candidate. No prior experience is necessary; we welcome applicants with a positive attitude, a willingness to learn, and a coachable mindset to start their sales and customer service journey with us.

ESSENTIAL FUNCTIONS

• Understands and demonstrates product knowledge and keeps current with knowledge.
• Understands the entire sales process.
• Ability to adapt with a sense of urgency to changing demands.
• Develops meaningful professional relationships with customers.
• Capable of handling multiple projects/priorities simultaneously.
• Provide customers with quotes and proposals.
• Work leads and participate in proactive prospecting campaigns by phone and email.
• Accurately enter sales orders in database.
• Utilize a CRM for sales and history tracking.
• Processes return authorizations.
• Travel to 3 or 4 trade shows annually if required.
• Other duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

Education/Training:  High School Diploma or equivalent required.

Experience/Skills:  Proficiency in Microsoft Office software.  Strong communication skills, highly organized, detail oriented, good time management, and interpersonal skills are required.

$500 sign on bonus available 

Outside Sales Representative:

PURPOSE/FUNCTION/SUMMARY (TRAINING NEEDS)

Sells for Roper Whitney, Tennsmith and Roll Former to new and existing accounts.  Performs sales function for a targeted market. As a Sales Representative, you will play a crucial role in understanding our customers’ businesses and recommending the most suitable machines and solutions to meet their specific needs. Your ability to grasp the intricacies of our customers’ operations and provide tailored recommendations will be essential in driving sales success and building lasting customer relationships.

ESSENTIAL FUNCTIONS

• Initiates and follows up with customers to sell, resolve problems and answer questions through direct contact, correspondence and telephone.
• Identify and pursue new/potential products.
• Receives and processes orders.
• Participates in marketing analysis of assigned products.
• Prospect and sell end users in a specified territory.
• Determines allowance for credit and makes invoice adjustments when appropriate.
• Travels heavily (50% to 70%) in the field to ensure customer satisfaction and to meet company sales goals.
• All travel to have pre-arranged calls with specific goals to be approved by manager prior to departure.
• Achieve stated sales goals and objectives.
• Assists with trade shows.
• Communicate and coordinate all sales efforts with the Inside Sales Person.
• Collaborate with technical and engineering teams to customize solutions if needed to meet specific customer needs.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

• Education/Training: B.S. Degree in Business Management or other related field.
• Experience/Skills: Three to five years related experience in a manufacturing environment.  Must possess excellent communication, organizational, computer and interpersonal skills.  Excellent knowledge of product and manufacturing capabilities required.  Willingness to spend bulk of time travelling in the field.  Knowledge of metal roofing business is a plus.  Experience with sales of CNC Machines is desirable.