Roper Whitney in Rockford IL, has been in business since 1910. We value our employees and work continuously to make our company a great place to work for. Below are the currently available positions. If you are looking for a career at Roper Whitney please email your resume to hr@roperwhitney.com. $500 sign on bonus is available for all positions.

Current Openings

Outside Sales Representative:

PURPOSE/FUNCTION/SUMMARY (TRAINING NEEDS)

Sells for Roper Whitney, Tennsmith and Roll Former to new and existing accounts.  Performs sales function for a targeted market. As a Sales Representative, you will play a crucial role in understanding our customers’ businesses and recommending the most suitable machines and solutions to meet their specific needs. Your ability to grasp the intricacies of our customers’ operations and provide tailored recommendations will be essential in driving sales success and building lasting customer relationships.

ESSENTIAL FUNCTIONS

  • Initiates and follows up with customers to sell, resolve problems and answer questions through direct contact, correspondence and telephone.
  • Identify and pursue new/potential products.
  • Receives and processes orders.
  • Participates in marketing analysis of assigned products.
  • Prospect and sell end users in a specified territory.
  • Determines allowance for credit and makes invoice adjustments when appropriate.
  • Travels heavily (50% to 70%) in the field to ensure customer satisfaction and to meet company sales goals.
  • All travel to have pre-arranged calls with specific goals to be approved by manager prior to departure.
  • Achieve stated sales goals and objectives.
  • Assists with trade shows.
  • Communicate and coordinate all sales efforts with the Inside Sales Person.
  • Collaborate with technical and engineering teams to customize solutions if needed to meet specific customer needs.

 

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

  • Education/Training: B.S. Degree in Business Management or other related field.
  • Experience/Skills:
    • Three to five years related experience in a manufacturing environment.
    • Must possess excellent communication, organizational, computer and interpersonal skills.
    • Excellent knowledge of product and manufacturing capabilities required.
    • Willingness to spend bulk of time travelling in the field.
    • Knowledge of metal roofing business is a plus.
    • Experience with sales of CNC Machines is desirable.

$500 sign on bonus is available for all positions.

Installation and Service Technician-$500 sign on bonus available 

ESSENTIAL FUNCTIONS

Serves customers by installing and servicing machinery and equipment.

Verifies that all service meets customer specifications and is in accordance with Company quality standards.

  1. Serves new/existing customers by analyzing work orders, conducting tests, investigating complaints, and resolving problems.
  2. Planning daily travel schedule.
  3. Establishes service by analyzing requirements; ordering and gathering components and parts; completing installation; performing acceptance tests.
  4. Maintains rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; recommending system improvements.
  5. Keeps equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, calling for repairs.
  6. Documents service and installation actions by completing forms; reports; logs and records.
  7. Maintains customer confidence by keeping service information confidential.
  8. Updates job knowledge by participating in educational opportunities, reading professional publications.
  9. Accomplishes operations and organization mission by completing related results as needed.
  10. Around 70% of the time travel to job sites with the United States and occasionally Canada and Mexico.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

  1. Education/Training: Mechatronics or equivalent.
  2. Experience/Skills: Strong background in reading electrical schematics and electronics troubleshooting.  Must be able to work independently with little to no supervision.   Analyzing information; using judgment; developing and maintaining client relationships; equipment maintenance; strong written and verbal communication; quality focus; results driven; supply management.

Entry Level Service Technician-$500 sign on bonus available 

We are looking for someone who is just finishing their Mechatronics courses and is ready to join our team:

We will train for 4-6 months, then the service technician will travel with another service technician to learn how to install new machines.

ESSENTIAL FUNCTIONS

Verifies that all service meets customer specifications and is in accordance with Company quality standards.

  1. Serves new/existing customers by analyzing work orders, conducting tests, investigating complaints, and resolving problems.
  2. Planning daily travel schedule.
  3. Establishes service by analyzing requirements; ordering and gathering components and parts; completing installation; performing acceptance tests.
  4. Maintains rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; recommending system improvements.
  5. Keeps equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, calling for repairs.
  6. Documents service and installation actions by completing forms; reports; logs and records.
  7. Maintains customer confidence by keeping service information confidential.
  8. Updates job knowledge by participating in educational opportunities, reading professional publications.
  9. Accomplishes operations and organization mission by completing related results as needed.
  10. Around 70% of the time travel to job sites with the United States and occasionally Canada and Mexico.

$500 sign on bonus available

PURPOSE/FUNCTION/SUMMARY (TRAINING NEEDS)

Set-up and Operate CNC machines.

ESSENTIAL FUNCTIONS

Verifies that all product produced meets customer specifications and is in accordance with Company quality standards.

  • Performs set-up and operates vertical or horizontal CNC Mills or CNC Lathes.
  • Operates variety of machines when needed.
  • Reads blueprints and gages.
  • Works with tight tolerances.
  • Knowledge of GD&T.
  • Ability to perform set-ups for long and short term production.
  • Ability to analyze job orders, blueprints, specification and design data to calculate dimension, tool selection and machine speed.
  • Work with more complex tooling.
  • Provides assistance to co-workers as needed, in the spirit of teamwork, with the goal of meeting or exceeding customer requirements.
  • Supports and promotes a team environment.
  • Meets or exceeds all production and quality standards.
  • All other duties as assigned by a supervisor.

 

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

Education/Training:  High School Diploma or equivalent required.

Experience/Skills:  Minimum 1 year of CNC milling or lathe experience.  CNC Programming experience is a plus.

 

$500 sign on bonus available 

PURPOSE/FUNCTION/SUMMARY

As a Customer Technical Support professional at Roper Whitney LLC, you will be responsible for handling technical calls from customers and working alongside field service technicians, the service manager, and the engineering department to troubleshoot any electrical or mechanical issues they may be experiencing. Your expertise will help customers identify a repair strategy that can get their machines back up and running as soon as possible.

ESSENTIAL FUNCTIONS

  • Supervise customers with their machines troubleshooting via telephone
  • Keep a log of all calls on Internal service software (Freshdesk)
  • Familiar with a variety of the field’s concepts, practices, and procedures
  • Advise on replacement parts needed to repair a machine mechanically and/or electrically
  • Program computers for machines in the field (customer or service orders)

 

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

 

  • Education/Training:
    Associate Degree in Computers, Mechatronics, Electrical, or equivalent position experience
  • Experience/Skills:
    3 to 5 years of related experience in a manufacturing environment are preferred, but not essential
  • Must possess excellent communication, organizational, computer, and interpersonal skills

 

$500 sign on bonus Available 

PURPOSE/FUNCTION/SUMMARY (TRAINING NEEDS)

Set-up and Operate CNC machines.

ESSENTIAL FUNCTIONS

Verifies that all product produced meets customer specifications and is in accordance with Company quality standards.

  • Performs set-up and operates vertical or horizontal CNC Mills or CNC Lathes.
  • Operates variety of machines when needed.
  • Reads blueprints and gages.
  • Works with tight tolerances.
  • Knowledge of GD&T.
  • Ability to perform set-ups for long and short term production.
  • Ability to analyze job orders, blueprints, specification and design data to calculate dimension, tool selection and machine speed.
  • Work with more complex tooling.
  • Provides assistance to co-workers as needed, in the spirit of teamwork, with the goal of meeting or exceeding customer requirements.
  • Supports and promotes a team environment.
  • Meets or exceeds all production and quality standards.
  • All other duties as assigned by a supervisor.

 

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

Education/Training:  High School Diploma or equivalent required.

Experience/Skills:  Minimum 1 year of CNC milling or lathe experience.  CNC Programming experience is a plus.

PURPOSE/FUNCTION/SUMMARY (TRAINING NEEDS)

As our Architectural Sales Engineer, you will play a crucial role in generating revenue for the company by proactively reaching out to potential customers, understanding their needs and effectively communicating how our products can meet those needs. Must be a highly organized individual who understands the entire sales process and can adapt in a dynamic work environment.

ESSENTIAL FUNCTIONS

  • Identify and target potential customers to drive new business.
  • Develop and maintain meaningful professional relationships with customers.
  • Follow through on customer leads generated from trade shows and internet.
  • Understands and demonstrates product knowledge and keeps current with knowledge.
  • Stays current on industry trends and competitors to effectively position the company’s offerings.
  • Knowledge of CRM to manage and organize customer information, track interactions and ensure accurate record keeping.
  • Work closely with members of sales, marketing and other departments to optimize sales strategies and achieve overall business goals.
  • Ability to adapt with a sense of urgency to changing demands.
  • Capable of handling multiple projects/priorities simultaneously.
  • Provide customers with quotes and proposals.
  • 30 – 40% travel to attend trade shows and visit customers.
  • Other duties as assigned.

 

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

  • Education/Training:  Bachelor’s Degree in Business Administration and/or Industrial Technology required.
  • Experience/Skills:  Experience in machinery sales or the roofing / metal components / precision fabricating industry or equivalent experience is key.
  • Proficiency in Microsoft Office software.  Strong communication skills, highly organized, detail oriented, good time management, and interpersonal skills are required.
  • Knowledge of manufacturing/machining environment is preferred.