Careers

Field Service Technician

Field Service Technician Responsibilities Include:

• Providing service and customer support during field visits or dispatches
• Managing all on site installation, repair, maintenance and training tasks
• Diagnosing errors or technical problems and determining proper solutions

Job brief

We are looking for a self-starter field service technician to deliver the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability.

Responsibilities

• Manages all onsite installations, educates and trains the customer on operation, safety and maintenance of the machine
• Diagnose errors or technical problems and determine proper solutions
• Ability to travel 50 % – 75% of the time and when not traveling, work in the service department taking calls helping customers over the phone and helping on machine rebuilds
• Produce timely and detailed service reports
• Document processes
• Operate vehicle in a safely manner
• Comprehend customer requirements and make appropriate recommendations/briefings

Requirements

• Must possess a working knowledge of electrical, pneumatic and hydraulic systems
• Must have strong troubleshooting skills to identify, test and repair to resolve machine problems
• Able to read and understand and utilize electrical drawings
• Ability to work flexible shifts and to adapt to changing work schedules
• Must have valid driver’s license with a clean driving record
• Technical degree/certification or equivalent experience

Mechanical Engineer

Salary:                   Based on Experience

Qualifications:   Bachelors in Mechanical Engineering degree or 3 or more years of Machine Design Experience

Summary

Seeking a motivated individual to design and launch innovative machines for working sheet metal.

• Design and detail of automated and manual type machines
• Design and detail of hand tools
• Support sales, manufacturing, and assembly on new and existing products
• Assembly and testing of prototypes
• Trouble shooting problems and finding the best solution

Skills Required

• Have excellent communication skills (verbal and written)
• High attention to detail
• Organized
• SolidWorks a must. Inventor a plus.
• Microsoft office experience
• Knowledge of GD&T
• Hands on experience with mechanical systems
• Eager and motivated to accomplish company goals
• Ability to handle multiple projects
• Ability to adapt to changing priorities
• Can work with minor supervision
• Able to meet tight deadlines
• Experience working with sheet metal or automated machines
• Willing to assemble prototypes if needed

Accounting Clerk A/R

Salary:                   Based on Experience

Qualifications:   High School Diploma and 3 or more years of experience

Summary

• Responsible for daily Customer Invoicing
• Distributor Terms account invoicing
• Website Invoicing
• Credit Card customer invoicing
• Credit Card Processing
• Verify invoice accuracy and completion
• Confirm payment received before authorizing shipment
• Return Merchandise Authorization credit processing
• Maintain Invoice related documents and other accounting documents and records
• Daily balancing of Credit card processing
• Update and maintain accounting journals, ledgers and other records detailing financial business transactions (e.g., collection, invoices, Credit card transactions, accounts receivable). Enters data into computer system using defined computer programs, (AS400, OpenPro, INFOR). May compile data and prepare a variety of report
• Reconciles records with internal company employees and management, or external vendors or customers.
• Recommends actions to resolve discrepancies
• Investigates questionable data.

Skills Required

• Competency in Microsoft applications including Word, Excel and Outlook. Organizational, verbal and written communication skills a must
• Attention to detail and ability to multi-task. Keyboard and 10-key speed and accuracy.

Job description coming soon

Job description coming soon

Job description coming soon