Roper Whitney in Rockford IL, has been in business since 1910. We value our employees and work continuously to make our company a great place to work for. Below are the currently available positions. If you are looking for a career at Roper Whitney please email your resume to hr@roperwhitney.com. $500 sign on bonus is available.
Current Openings
Installation and Service Technician-$500 sign on bonus available
ESSENTIAL FUNCTIONS
Serves customers by installing and servicing machinery and equipment.
Verifies that all service meets customer specifications and is in accordance with Company quality standards.
- Serves new/existing customers by analyzing work orders, conducting tests, investigating complaints, and resolving problems.
- Planning daily travel schedule.
- Establishes service by analyzing requirements; ordering and gathering components and parts; completing installation; performing acceptance tests.
- Maintains rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; recommending system improvements.
- Keeps equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, calling for repairs.
- Documents service and installation actions by completing forms; reports; logs and records.
- Maintains customer confidence by keeping service information confidential.
- Updates job knowledge by participating in educational opportunities, reading professional publications.
- Accomplishes operations and organization mission by completing related results as needed.
- Around 70% of the time travel to job sites with the United States and occasionally Canada and Mexico.
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED
- Education/Training: Mechatronics or equivalent.
- Experience/Skills: Strong background in reading electrical schematics and electronics troubleshooting. Must be able to work independently with little to no supervision. Analyzing information; using judgment; developing and maintaining client relationships; equipment maintenance; strong written and verbal communication; quality focus; results driven; supply management.
Entry Level Service Technician-$500 sign on bonus available
We are looking for someone who is just finishing their Mechatronics courses and is ready to join our team:
We will train for 4-6 months, then the service technician will travel with another service technician to learn how to install new machines.
ESSENTIAL FUNCTIONS
Verifies that all service meets customer specifications and is in accordance with Company quality standards.
- Serves new/existing customers by analyzing work orders, conducting tests, investigating complaints, and resolving problems.
- Planning daily travel schedule.
- Establishes service by analyzing requirements; ordering and gathering components and parts; completing installation; performing acceptance tests.
- Maintains rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; recommending system improvements.
- Keeps equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, calling for repairs.
- Documents service and installation actions by completing forms; reports; logs and records.
- Maintains customer confidence by keeping service information confidential.
- Updates job knowledge by participating in educational opportunities, reading professional publications.
- Accomplishes operations and organization mission by completing related results as needed.
- Around 70% of the time travel to job sites with the United States and occasionally Canada and Mexico.
$500 sign on bonus available
PURPOSE/FUNCTION/SUMMARY (TRAINING NEEDS)
Set-up and operate a Toyoda horizontal machining center with Fanuc control.
ESSENTIAL FUNCTIONS
Verifies that all product produced meets customer specifications and is in accordance with Company quality standards.
- Set-up and/or operate machine or multiple machines as required.
- Work with tight tolerances (+ .0005).
- Working knowledge of GD&T.
- Possess higher programming knowledge of Fanuc controls.
- Ability to perform complete set-ups for long and short term production.
- Ability to read, write and edit Fanuc controls.
- Ability to analyze job orders, blueprints, specification and design data to calculate dimension, tool selection and machine speeds.
- Work with more complex tooling.
- Accurately complete first and last piece inspection according to Company procedure.
- Provide assistance to co-workers as needed, in the spirit of teamwork, with the goal of meeting or exceeding customer requirements.
- Support and promote the team environment.
- Meet and/or exceed all production and quality standards.
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED
- Education/Training: High School Diploma or equivalent required.
- Experience/Skills: Experience reading and following blueprints and proven knowledge and usage of appropriate measuring devices. Minimum 5 years machine operating experience or related experience. Minimum 3 years reading, editing and writing Fanuc controls.
Job Type: Full-time
$500 sign on bonus available
- Verifies that all product produced meets customer specifications and is in accordance with Company quality standards.
- Performs set-up and operates vertical CNC mills.
- Operates variety of machines when needed.
- Reads blueprints and gages.
- Provides assistance to co-workers as needed, in the spirit of teamwork, with the goal of meeting or exceeding customer requirements.
- Supports and promotes a team environment.
- Meets or exceeds all production and quality standards.
- All other duties as assigned by a supervisor.
- KNOWLEDGE, SKILLS AND ABILITIES REQUIRED Education/Training: High School Diploma or equivalent required. Experience/Skills: 1 year of CNC vertical milling experience.
$500 sign on bonus available
PURPOSE/FUNCTION/SUMMARY
As a Customer Technical Support professional at Roper Whitney LLC, you will be responsible for handling technical calls from customers and working alongside field service technicians, the service manager, and the engineering department to troubleshoot any electrical or mechanical issues they may be experiencing. Your expertise will help customers identify a repair strategy that can get their machines back up and running as soon as possible.
ESSENTIAL FUNCTIONS
- Supervise customers with their machines troubleshooting via telephone
- Keep a log of all calls on Internal service software (Freshdesk)
- Familiar with a variety of the field’s concepts, practices, and procedures
- Advise on replacement parts needed to repair a machine mechanically and/or electrically
- Program computers for machines in the field (customer or service orders)
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED
- Education/Training:
Associate Degree in Computers, Mechatronics, Electrical, or equivalent position experience - Experience/Skills:
3 to 5 years of related experience in a manufacturing environment are preferred, but not essential
- Must possess excellent communication, organizational, computer, and interpersonal skills
CNC Programmer-$500 sign on bonus available
PURPOSE/FUNCTION/SUMMARY (TRAINING NEEDS)
Program CNC controlled horizontal and/or vertical milling machines and lathes.
ESSENTIAL FUNCTIONS
Verifies that all product produced meets blue print specifications and is in accordance with Company quality standards.
- Write programs using Feature CAM
- Write programs manually from scratch
- Work with tight tolerances (+ .001)
- Working knowledge of GD&T
- Ability to read, write and edit G code programs
- Provide assistance to co-workers as needed, in the spirit of teamwork, with the goal of meeting or exceeding customer requirements
- Support and promote the team environment
- Meet and/or exceed all production and quality standards
- All other duties as assigned by supervision
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED
Education/Training: High School Diploma or equivalent required.
Experience/Skills: Experience with CNC program software. Ability to write programs manually. Experience reading and following blueprints and proven knowledge and usage of appropriate measuring devices.
$500 sign on bonus available.
PURPOSE/FUNCTION/SUMMARY (TRAINING NEEDS)
Highly organized individual with technical product knowledge to manage multiple incoming sales calls and emails.
ESSENTIAL FUNCTIONS
- Understands and demonstrates product knowledge and keeps current with knowledge.
- Understands the entire sales process.
- Ability to adapt with a sense of urgency to changing demands.
- Develops meaningful professional relationships with customers.
- Capable of handling multiple projects/priorities simultaneously.
- Provide customers with quotes and proposals.
- Accurately enter sales orders in database.
- Processes return authorizations.
- Other duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED
- Education/Training: High School Diploma or equivalent required.
- Experience/Skills: Proficiency in Microsoft Office software. Strong communication skills, highly organized, detail oriented, good time management, and interpersonal skills are required.
- Experience in manufacturing/machining environment is preferred.
$500 sign on bonus Available
PURPOSE/FUNCTION/SUMMARY (TRAINING NEEDS)
Set-up and operate CNC lathes.
ESSENTIAL FUNCTIONS
Verifies that all product produced meets customer specifications and is in accordance with Company quality standards.
- Performs set-up and operates CNC lathes.
- Operates variety of machines when needed.
- Reads blueprints and gages.
- Provides assistance to co-workers as needed, in the spirit of teamwork, with the goal of meeting or exceeding customer requirements.
- Supports and promotes a team environment.
- Meets or exceeds all production and quality standards.
- All other duties as assigned by a supervisor.
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED
Education/Training: High School Diploma or equivalent required.
Experience/Skills: At least 2 years of CNC lathe operating experience desired.
